1. Introduction
This Privacy Policy explains how FPM Translation Agency (“Company”, “we”, “us”, “our”) collects, uses, and protects your personal data when you visit http://f-pm.eu (“Website”).
We comply with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.
If you have any questions, contact us at:
Email: [info@f-pm.eu]

2. What Data We Collect
We may collect the following personal data:
Information you provide

• Name
• Email address
• Phone number
• Company name
• Any information submitted via forms or email

Automatically collected data

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source

3. How We Use Your Data
We process your data to:

• Provide and manage our services
• Respond to inquiries and requests
• Send business communications
• Improve website performance and user experience
• Ensure website security and prevent fraud
• Comply with legal obligations

Legal basis (GDPR Art.6):

• Consent
• Contract performance
• Legal obligation
• Legitimate business interest

4. Data Sharing
We do not sell personal data.
We may share data with:

• Service providers (hosting, CRM, analytics, email services)
• Legal authorities if required by law
• Payment processors (if applicable)

All partners comply with GDPR or equivalent safeguards.

5. Data Retention
We keep personal data only as long as necessary:

• Inquiry data — up to 24 months
• Contract/financial data — as required by law
• Analytics data — anonymized where possible

You may request deletion anytime.
6. Your Rights (GDPR)
You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“Right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent anytime
• File complaint with EU data authority

To exercise rights: [info@f-pm.eu]
7. Data Security
We implement:

• SSL encryption
• Secure servers
• Access control
• Data minimization

However, no system is 100% secure.
8. Third-Party Services
We may use:

• Google Analytics / analytics tools
• Hosting providers
• Email/CRM platforms

These providers may process data outside the EU under lawful safeguards (Standard Contractual Clauses).

9. International Transfers
If data is transferred outside the EU, we ensure GDPR-level protection via:

• SCC agreements
• Trusted certified providers

10. Changes to Policy
We may update this policy. Latest version is always posted on this page.

11. Contact
FPM Translation Agency
Email: info@f-pm.eu